Point of Sale

Problems

Are you having problems logging in at the cash register? This can happen with both new and existing accounts....

If none of the cash registers are working anymore, it is probably due to network or server problems at...

Your cash register probably looks like in image 1, the relevant button in light gray. Image 2 shows what...

Your cash register probably looks like in image 1, the relevant button in light gray. Image 2 shows what...

Your cash register probably looks like in image 1, the relevant buttons in light gray. Image 2 shows what...

There are a number of reasons why this problem could occur. Print template is missing To check whether a...

Are you having problems with the on-screen keyboard? Contact us, we can help you with this.

Have you added, removed buttons or changed the layout and are you not seeing this on the checkout screen?...

There can be several causes for an error message when printing. Below we address a common cause, if this...

The cash drawer is usually connected to the RJ12 connection at the back of the receipt printer. This means...

There can be several reasons why a printer is not working. Some causes and associated solutions are described below....

Oops, it can happen of course. The first priority now is that you can continue to sell tickets. There...

You need the Admin for this. Go to Settings → Tickets → Price types and select the product in...

This is probably caused by missing rights/permissions of the account you are logged in with. Should the user have...

Are you missing a function and is the menu incomplete, for example? This probably depends on the rights of...