In the Admin, in addition to increasing or decreasing capacities, you can also create new templates yourself. Go to Settings → Capacity and 'Add new template'.
If you need to create a new line within an existing capacity template because the time slot cannot fit within the regular time slots (e.g. duration 4 hours instead of 1 hour), this is done in the same way, the name of the new template should then be exactly the same as the existing capacity that the rule should fall under.
Add new template
In this field, you should enter the following:
- Template name (capacity name, e.g. 'Entrance + time slots 2023')
- Start time
- End time
- Duration (depending on duration type)
- Duration type (choice of minute and hour)
Once all fields are filled in, click 'Save'.
You can then add the days to which the capacity applies. Click here for an explanation on how to add a day.
Videos
Create a capacity template for a one-time event/activity
For example: an event on December 15th.
Capacity template to create recurring event/activity
For example: Monthly treasure hunt (every 18th of the month) from 12 noon to 2 p.m.
Create capacity template with different time slot durations
For example: Open on weekdays from 9 a.m. to 5 p.m. with time slots of 1 hour, on weekends open from 9 a.m. to 5 p.m. with time slots of 30 minutes.
After creating a capacity, you can add the price type in the sales period and link it to the new capacity. Read more about how you can link capacity to tickets here .